CANCELLATION & REFUND POLICY

Remote Jobs - Resource Owls

At Resource Owls, we value your time and commitment. This is your own “emotional strategy partner”. Resource Owls provides a structured conversation space and does not guarantee specific outcomes, results, or solutions.

 

Our Cancellation & Refund Policy explains how cancellations, rescheduling, and refunds are handled across our services. By booking a session or registering for an event, you agree to this policy.

1.1 Cancellation by Client
Cancellations made less than 12 hours before the session are not eligible for a refund, as the time slot is reserved exclusively for the client. However, exceptions may be considered in genuine and verified cases at our discretion. If a client does not attend the scheduled session without prior notice (“No-Show”), the session will be considered used and no refund or reschedule will be applicable.
1.2 Rescheduling Policy
Clients may reschedule bookings, provided the request is made at least 12 hours in advance. Rescheduled sessions must be used within 7 days of the original appointment date. Also, we generally don't recommend multiple sessions on the same day and may decline them to maintain session quality.
1.3 Cancellation by Resource Owls
If Resource Owls cancels a session for any reason:A 100% refund will be issued, ORThe session may be rescheduled at no additional charge (as preferred by the client).
1.4 Refund After Session Completion
Once a session is completed, it is considered delivered, and refunds are generally not applicable. Refunds may only be considered in cases of: 1. Technical failure from our side during sessions; 2. Session not conducted as scheduled due to our fault. Clients are responsible for ensuring a stable internet connection and a suitable environment for the session. Resource Owls is not responsible for disruptions caused by client-side technical issues.

2. Meetup Events & Membership

2.1 Online Events
If a participant cancels voluntarily, fees are generally non-refundable. If Resource Owls cancels the event, a 100% refund will be issued.
2.2 Offline Events / Trips
For offline meetups, trips, or tours:Refund eligibility may vary depending on event logistics and third-party arrangements.Refund details, including applicable deductions (if any), will be clearly mentioned in the event brochure or registration confirmation.If Resource Owls cancels the event, a 100% refund will be issued.
2.3 Meetup Group Membership
Membership fees (if applicable) are non-refundable once access has been granted. If Resource Owls cancels a membership before activation, a full refund will be provided.

3. Remote Job References

Cancellation & Refund Policy:
Currently, no charges are applied for Remote Job Reference listings. Therefore, no cancellation or refund policy applies.

4. Refund Processing

  • Approved refunds will be processed within 7 working days.

  • Refunds will be credited to the original payment method used at the time of booking.

  • Processing timelines may vary depending on your bank or payment provider.

5. Dispute Resolution

If you believe a refund issue has occurred, please contact: Email: aimbee@resourceowls.in

We encourage clients to contact us directly before initiating a payment dispute through their bank or payment provider.

6. Policy Updates

Resource Owls reserves the right to update or modify this policy at any time. Updates will be effective immediately upon posting on the website.

Thank you for being a part of Resource Owls! For more information, please visit www.resourceowls.in

Last Updated: April 18, 2026

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