Resource Owls (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://resourceowls.in and use our services.
By accessing or using our website, you consent to the terms of this Privacy Policy.
a) Information You Provide Voluntarily: We may collect the following types of information: Name, Email address, Phone number, Booking details, Information shared through contact forms, Information shared during session scheduling etc.
b) Automatically Collected Information: When you visit our website, we may automatically collect: IP address, Browser type, Device information, Operating system, Pages visited, Date and time of access.
2. How We Use Your Information
We use collected information to:
Schedule and conduct sessions
Respond to inquiries
Process payments
Improve website functionality
Communicate important updates
Maintain internal records
Comply with legal obligations
We do not use your personal information for unrelated marketing purposes without consent.
3. Payment Processing
All payments are processed through secure third-party payment gateways such as Razorpay. We do not store or process your credit/debit card or banking details on our servers. Payment information is handled directly by the payment service provider in accordance with their privacy policies and security standards.
4. Confidentiality of Sessions
Information shared during one-to-one sessions is treated as confidential. However, confidentiality may be limited in cases where:
Disclosure is required by law.
There is a risk of harm to yourself or others.
Legal or regulatory obligations require disclosure.
Resource Owls does not record, store, or monitor session conversations unless explicitly stated or required for operational purposes. Any personal notes, if maintained, are minimal and used only for service continuity. We do not provide psychiatric treatment or crisis intervention services. We provide a structured conversation space and do not offer clinical, diagnostic, therapeutic, or professional advisory services.
While we respect confidentiality, users are advised not to share highly sensitive personal, financial, or identity-related information during sessions. Resource Owls is not responsible for the voluntary disclosure of such information.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers strictly for operational purposes, such as:
Payment processing
Email services
Website hosting
Analytics services
These providers are obligated to protect your data and use it only for authorized purposes. Resource Owls does not have access to your full payment details and is not responsible for the data handling practices of third-party payment providers.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain records
Comply with legal obligations
Resolve disputes
Enforce agreements
Once information is no longer required, it is securely deleted or anonymized. We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, this may range from a few days to several months depending on the nature of the interaction.
7. Cookies and Analytics
Our website may use cookies to enhance user experience and analyze website traffic. We may use analytics tools (such as Google Analytics or similar services) to understand how visitors interact with our website. You may disable cookies through your browser settings. However, doing so may affect certain website functionalities. By continuing to use our website, you consent to the use of cookies as described in this policy.
8. Third-Party Links
Our website may contain links to third-party websites, including remote job listings or external platforms. We are not responsible for the privacy practices, policies, or content of such external websites. Users are encouraged to review the privacy policies of any third-party platforms they access. This includes job listings, external platforms, and third-party opportunities shared for informational purposes.
9. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such data has been collected, it will be deleted promptly. If you are under 18, please do not use our services or submit personal information.
10. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
11. Your Rights
We will respond to such requests within a reasonable timeframe, typically within 7–14 working days.
You may request to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent where applicable
To exercise these rights, please contact us at: aimbee@resourceowls.in
12. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, please contact:
Email: aimbee@resourceowls.in
Website: https://resourceowls.in
Last Updated: March 1, 2026